Effective Date: Jan 1, 2026
At Utop Slippers Co., Ltd. (referred to as “we”, “us”, or “our”), we operate the website www.utopslippers.com. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner.
1. Information We Collect
We collect information to provide better services to our wholesale partners and clients. This includes:
- Contact Information: Name, email address, phone number, and company name when you fill out our inquiry forms or Facebook Lead forms.
- Business Details: Your business type, location, and specific product interests (e.g., side-seam slippers, injection footwear).
- Usage Data: IP address, browser type, and how you interact with our website (collected via cookies and Facebook Pixel).
2. How We Use Your Information
We use the collected data for the following purposes:
- To respond to your business inquiries and provide wholesale quotes.
- To send you our latest product catalogs and industry insights.
- To improve our website functionality and optimize our Facebook advertising performance.
- To process orders and provide customer support.
3. Data Storage and Security
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers and is only accessible by a limited number of persons who have special access rights to such systems.
4. Disclosure to Third Parties
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website (like our hosting provider) or conducting our business (like shipping companies), so long as those parties agree to keep this information confidential.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as Facebook Pixel) to track the activity on our website and hold certain information to improve your user experience and for retargeting advertisements.
6. Your Rights (GDPR & CCPA)
If you are located in the EU or California, you have the right to:
- Request access to the personal data we hold about you.
- Request the correction or deletion of your personal data.
- Withdraw your consent at any time. To exercise these rights, please contact us at info@utopslippers.com.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@utopslippers.com
- Address: Unit 304, Zone B2, Mingfa Commercial Plaza, 88 Silihe Rd, Luyang Dist, Hefei, Anhui, China
- Website: www.utopslippers.com